Policies & Procedures

*Policies & Procedures and dates are subject to change.
2023 – 2024 IMPORTANT DATES / NO CLASSES
8/7/23 First Day of Season 11
8/27/23 Gig Out & Grow Performance
9/4/23 Labor Day – No Classes
9/9/23 Music Video Experience
10/6/23 – 10/12/23 Fall Break – No Classes
10/21/23 Gig Out & Grow @ FRET / Biz Boo
10/31/23 Halloween – No Classes
11/6/23 – 11/10/23 Parent Observation Week
11/22/23 – 11/26/23 Thanksgiving Break – No Classes
12/3/23 Holiday Music Show
12/9/23 Winter Wonderland
12/16/23 – 12/17/23 Nutcracker and Winter Theatre Production
12/23/23 – 1/5/24 Christmas Break – No Classes
1/13/24 Music Video Experience – Audio Recordings
1/27/24 The Brave Project
2/17/24 Music Video Experience – Video Recordings
3/18/24 – 3/22/24 Parent Observation Week – Costume Try-On
3/25/24 – 3/30/24 Spring Break – No Classes
4/12/24 – 4/13/24 Year End Production Pictures @ Downtown
4/21/24 Gig Out & Grow Performance
4/26/24 – 4/28/24 ATTA Connection
5/11/24 Spring Musical
5/31/24 – 6/1/24 Summer Music Show
6/8/24 Year End Production
7/1/24 – 7/6/24 Private Music Lessons Intersessional Break – No Classes

Jun 12, 2023

REGISTRATION / MEMBERSHIP
Each family must choose and pay for one membership at ypacarts.com prior to registering for classes through the DSP
Parent Portal. Membership fees are non-refundable with the exception of preschool students who are determined to be
unready for lessons and may receive a credit for the following season. Annual memberships through the ypacarts.com
website are set up to auto-renew annually on the date that you originally chose your membership. Auto-renewal was set
up to help you as a customer by being one less thing you need to remember to do, and also helps us keep our costs
down by not needing to spend the time managing all of our customer’s accounts. If you do not want your membership to
renew, please log on to your ypacarts.com account and opt out of the auto-renew process. If you withdraw from classes
mid season, your membership will still renew unless you take action before your auto-renew date. Canceling a
subscription is the responsibility of the customer and is non-refundable. If a membership subscription is not canceled by
the date of renewal, YPAC will be unable to refund the cost of the subscription.

Available Memberships:

Jun 23, 2023

TUITION
Tuition rates are for the full season (August-July for Dance and Tumbling, Private Music, and Theater as specified in DSP). There are two
options for group class tuition: pay in full for the season or month to month. These different rates are specified in DSP. Tuition paid upfront is
non-refundable. For all month to month tuition, including private music lessons, billing is divided equally among the season regardless of
how many classes there are that month. All holidays and planned off days for classes have been factored into the tuition for the year
already. All families are REQUIRED to be on our secure auto-pay system by debit/credit card or EFT. If a customer chooses to pay with a
debit/credit card, they are responsible for the card processing fees. There are no processing fees for customers on EFT. Tuition does NOT
include the membership fee, dress code, shoes, class materials, production fees, production tickets, costumes, additional private lessons, or
special events. Tuition is charged on the 15th of every month from July-June for Dance, Tumbling, and Theater, and the 1st of every month
for Private Music Lessons . The 15th of the month charge covers tuition for the following month. Tuition will not be adjusted for class
cancellations due to, but not limited to: snow days, emergencies, etc. In these cases, YPAC will go to online learning for class cancellations
or provide an in person makeup class time. Prices are subject to change as a result of unforeseen circumstances and will be communicated
with at least 30 days of notice.
PRIVATE LESSON STUDENTS ONLY
In the event a student is unable to meet for a scheduled lesson, a parent must provide a minimum 24 hour notice via the DSP Parent Portal.
When proper notice is given, the instructor will use the lesson time to record and upload a virtual lesson into the student’s Google
Classroom. If 24 hour notice is not given, you are NOT guaranteed to receive the virtual lesson content. Additional materials are often
needed for private lesson students including music books, metronomes, guitar strings, yoga balls, yoga mats, etc and will need to be
purchased by the student. Each student’s instructor will specify the need for lesson books, sheet music, flexibility enhancers, etc., if
applicable. In the event a student needs to miss their private lesson, they may choose to make up their lesson by attending any group class
for their age.
YEAR END PRODUCTION (YEP)
A non-refundable costume fee of $90 + tax will be charged to your account on November 6, 2023 for each YPAC Jr, YPAC Kids!, and YPAC
Academy group dance, tumbling, and Showchoir class. For registrations after November 15, 2023, a non-refundable costume fee of $100 +
tax will be charged at the time of registration. *To opt out of Year End Production and the required costume fee, you MUST email
[email protected] BEFORE October 15th, 2023. YPAC will provide one complimentary pair of Tagless Tights per dancer. Each class is labeled
with the color show that the class will be performing in. If you register for classes in multiple shows, you will be responsible for purchasing
tickets to ALL shows you wish to attend. Music and Theatre students participating in the Year End Production will be charged a
non-refundable $50 production fee on March 8, 2024. This fee covers the production staff and venue.
MUSIC SHOWS
A $25 production fee will be automatically charged two months before each music show. This fee covers the production staff and venue. If
you choose to opt out of the show, you must communicate that by filling out the opt out google form you will receive before the automatic
charge dates to ensure you are not charged.
WITHDRAWAL AND REFUND POLICY
If you choose to pay for a 12 month program in full upfront upon registration, no amount will be refunded upon an early withdrawal. Paying
a full year in advance provides a discounted price based upon a 12 month commitment. Extraordinary circumstances will be taken under
consideration by the YPAC Executive Team but no refunds of any kind are guaranteed.
For customers choosing to pay month to month, there is a two-month minimum. One-month notice from the 15th day of the month is
required to discontinue any payments. Recital Costume deposits are non-refundable. The withdrawal form must be filled out online and will
not be accepted over the phone. All withdrawals must go through our Customer Care department and not with an instructor. Tuition,
membership fees, and costume fees are not refundable for any reason. Refunds are only issued when YPAC cancels a class due to low
enrollment. Account credit will be issued when the student or parent initiates the schedule change. Credit will be applied to any YPAC
tuition or fees due within one year. No refunds will be given if a similar online class is provided in place of an in-studio class.

Jun 12, 2023

RESCHEDULING, TEACHER AND CLASS SUBSTITUTION
YPAC reserves the right to cancel classes due to insufficient enrollment or change the class schedule at any time. Prices are subject to
change as a result of unforeseen circumstances and will be communicated with at least 30 days of notice.
● YPAC reserves the right to reschedule or combine classes.
● YPAC reserves the right to provide a substitute or replacement teacher as YPAC may deem necessary.
● YPAC reserves the right to deliver class content via an online system in the event that classes are not able to be conducted live for
any reason including, but not limited to: weather, teacher absence, or governmental advisory.
COMMUNICATIONS
At YPAC, we go to great lengths to keep you informed and up to date:
● We communicate via e-News, our website, Facebook, email notices, text messages, and lobby displays. Please add
[email protected] to your email contact list to avoid important messages going to the wrong inbox or spam. Check your DSP
account and ensure your phone number and email address are up to date.
● The #mypacisypac Facebook group page is a great way to stay connected.
● Conferences – At any time you are welcome to schedule a conference with your instructor and the owner/director.
● Questions – We are happy to answer any questions you may have regarding your child or our programs. Let us know if we can help
you in any way!
INSUFFICIENT FUNDS AND OVERDUE ACCOUNTS
A $30 fee will be assessed for all declined or returned transactions including, but not limited to, insufficient funds, expired cards or other
reasons for declined payment. This includes checks, as well as auto-payments via ACH/EFT or credit card/debit card. Refunds are only given
for prolonged illness or injury and with proper communication. In both cases, a doctor’s note is required and doctor’s release will be required
to return to lessons. Accounts not paid within terms are subject to an accruing 5% monthly finance charge until paid. Accounts more than
60 days past due may be submitted to collection services.
INSTRUCTION NOTE
There will be times during class in which the instructor may need to assist a student through movement or positioning. In such cases, the
instructor may need to physically touch the student in order to ensure proper instruction.
5 WAYS TO LEARN
YPAC offers a variety of service options including private instruction, small group instruction, traditional classes, online instruction, and
pre-recorded classes to meet the needs of students and staff as well as for the ability to maintain service continuity in any situation.
ATTENDANCE
Regular attendance is vital to student progress and group choreography. Please make every effort to attend each class. Students may make
up 1 missed group class every two months. If a student misses more than 2 of the final 8 classes before the recital, the student may be
dismissed from participating in the Year End Production (YEP) routine at the discretion of the teacher.
STUDENT ETIQUETTE
● Arrive to class on time.
● Wear dress code appropriate attire. Crop tops or bare midriffs are not allowed at YPAC.
● Remain respectful of the instructor and class members.
● No gum, food, or beverage is allowed in classrooms and studios, except bottled water.
● Attendance is essential to quality education in the arts.
● Consecutive absences will result in removal from class.
● Please use the restroom before class, during breaks, or after class.
SAFER STUDIO POLICY
YPAC requires all staff and students to stay home when they are ill. In order to reduce community spread of contagious viruses, we follow
guidelines from our industry associations More Than Just Great Dancing!® and Youth Protection Advocates in Dance. YPAC understands that
unlike older children and adults, young children cannot be expected to maintain social distancing at all times. Therefore, YPAC focuses on a
Jun 23, 2023

hierarchy of measures beginning with keeping ill people home, followed by frequent hand cleaning and good hygiene practices, amplified
cleaning, and curricular and facility adaptations to minimize contact and mingling where possible. All group studio classes are offered live
via Zoom with our Tech Enabled Studios . In the event a class is unable to be held at the studio, classes will convert to an online learning
platform until in-studio classes can resume.
SAFETY
YPAC strives to provide the best quality and care to all students and their families. These safety guidelines must be taken into great
consideration. Parents/Guardians will need to drop off their child and watch them walk into the building or walk them to the door. For
student safety, our centers are only open to staff who has been background checked and students. Parents/Guardians are welcome to wait
in their cars or leave and come back for pickup. Parents/Guardians need to make the center aware if someone beside themselves will be
dropping off or picking up the student. Parents/Guardians need to be punctual when arriving to pick up their child. Instructors and lobby
hosts have prior obligations and commitments and cannot take on the responsibility of looking after a child and waiting until a
parent/guardian arrives. Thank you for your understanding.
DISCIPLINE
YPAC is an active advocate of safety, quality, and care. Students who choose to exhibit behavior that is disrespectful, unsafe, or harmful will
be asked to observe class instead of participating. If the situation does not show improvement, the student will be asked to leave the class,
and their parents will be called. If the situation is becoming uncontrollable, the student’s parents will be called and asked to immediately
pick up the student (in a case like this, the student may be told that they can no longer attend class). YPAC hopes that these incidents will
never arise; however, to provide the best quality, safety, and care, this needs to be implemented.
LOST AND FOUND
A lost and found basket is located in the lobby. Please check the lost and found basket regularly as all lost and found items are donated on
the 1st and the 15th of each month.
INCLEMENT WEATHER POLICY
In the event of inclement weather, an email and text will be sent and a social media post made by 2pm if classes are canceled (by 8am for
morning classes). Please note that we do not necessarily follow school closings as roads are often cleared by the time studio classes begin.
Any canceled classes may be made up on your own time from our regular schedule of in person and on-line classes, based upon availability.
In the event there is not a makeup class available, a replacement lesson opportunity will be scheduled.

I understand that Your Performing Arts Center does not give credit and/or refunds for class(es)/private lessons
missed due to vacation, illness, weather, etc. I also understand that holidays have already been removed from the
tuition structure and no make-up class(es)/private lesson is needed or will be given. I understand that YPAC is not
responsible for lost items, stolen items, or unclaimed merchandise.
I understand that participation in a dance, music, theatre, or tumbling program involves risk and possible injury. I
further understand that Your Performing Arts Center will use several venues for, but not limited to, camps,
workshops, performances, etc. I understand that Your Performing Arts Center, Community Christian Church, or any
other venue and their staff, teachers, agents, etc. will not be held responsible for injuries sustained while
participating or attending any class, performance, event or traveling to or from its facilities. I authorize Your
Performing Arts Center to secure any emergency medical treatment my child might need. I understand that I
assume full financial responsibility for risks of personal and bodily injury and/or illness that may be sustained in
class, while performing, or traveling to or its facilities.
I have and will maintain, at my expense, sufficient health insurance and other types of medical payments to cover
the cost of any personal and bodily injury and/or illness that may be sustained in class, in rehearsals, while
performing, or traveling to or from its facilities.

Jun 23, 2023

I release YPAC and its managers, instructors, employees, agents, associations, related companies, successors and
assigns, from liability for all personal and bodily injury and/or illness that may be sustained in class, in rehearsals,
while performing, or traveling to or from its facilities. I specifically intend this release to include all claims that my
child and I might have based on actual or alleged negligent supervision, instruction, training, and/or facility care
and cleaning.

I allow Your Performing Arts Center to use my child’s name and photographic likeness in all forms and media for
advertising, trade, or any other lawful purpose. I agree that all rights, title, and interest in and to all such images
and any reproductions or derivative works shall be the exclusive property of YPAC. Additionally, from time to time
parents and students may opt to share videos, photos or other information on social media pages that may be
used, hosted, created or referenced by YPAC. The party posting takes responsibility for all sharing or posting of
such information and waives any claim against YPAC for the release of any protected information. If my child(ren)
is under the age of 18 at the time of this agreement, the party signing makes this waiver on behalf of their
child(ren). I hereby release YPAC from all liability or legal responsibility that may arise from the acts that I have
authorized or consented to herein. I agree that YPAC does not owe me any compensation for the acts that I have
consented to in this Section. I have carefully read and understand the terms and conditions of this Section.

A Note from the YPAC TEAM:

Thank you for taking the time to read this form. We look forward to meeting you and your family (or seeing you
again!). We know that you will be pleased with your decision to be a part of YPAC. Welcome!
By checking the “I Accept” box, I acknowledge that I have read, understand, and agree to YPAC’s policies and
procedures, including, but not limited to: registration fee, monthly tuition, makeup lessons, auto-pay, refunds,
student’s etiquette, observation day(s), safety, and discipline. I understand that registration fees are
non-refundable, and I understand the refund information pertaining to monthly tuition.